FAQs

Frequently Asked Questions:

How do I find the part I need?

All TV circuit boards need to be ordered by part number. We can help you locate your part number over the phone or on chat. 

All stands need to be ordered by model number of the TV, with a few exceptions such as Vizio that have a part number listed on a sticker on the bottom. (Please click "show more" in the stand listing to make sure that your model number shows up in the Compatible models section)

 

What is the condition of your parts?

All parts are reclaimed from working TVs with cracked screens, are fully-tested and are backed by a 180-day warranty. Stands are in used condition and may contain scuffs and scratches.  Please call us at (855) 846-8727 or email us at support@gopartserv.com if you would like us to send you a picture of the stand.

 

How much will this cost to ship?

To get an accurate estimate of the shipping costs and different shipping options available, please add the item to your cart and begin the checkout process. After you enter your address, it will show you all the available shipping options.

 

Is this item in stock?

An item is in stock if it will allow you to add it to your cart. If the item is out of stock, there will be no option to add the product to your cart and it will say out of stock. If it does not say out of stock then it is in stock. 

If an item is out of stock, you may click the blue banner on the left, enter your email, and we will email you when we get the product back in stock.

Having trouble adding the item to your cart?

Sometimes, after clicking "add to cart" the loading wheel will continue to spin indefinitely. If this is the case, chances are that the item was added to your cart. Just click the shopping basket icon located in the left sidebar. 

How do I use my store credit?

To use your store credit, click on the icon of the human bust on the home page. Log in to your account, and click on the store credit link. Once you click that, you will see a prompt asking how much of the credit you would like to use and it will automatically be deducted from your purchase.